What kind of culture does your ministry have? Did you create that culture on purpose? Did you get there by accident? Did you get there by poor decisions?
The Bible talks often of the church being a body. Have you ever considered the human body? The pieces and parts work together. One is not more important than another. All have purpose and meaning. Is this how your ministry functions? If not, how do you turn the tide?
Examine your culture. Here are a few questions to consider:
Does your ministry have a stated purpose? Do volunteers know where the ministry is going? If you stop and ask any volunteer, do they know what the common goal is?
Does your ministry have a clear structure? Do volunteers know where to go to ask questions? Are leaders adequately trained to behave with wisdom and discernment? Do leaders have your back when you are and are not present?
Do volunteers have clearly defined roles? Do they know what is expected of them? Simple things like written job descriptions can create healthy boundaries.
Is your ministry friendly? Do new volunteers immediately feel welcomed? Or do they have to fight to prove themselves before they are accepted? Do you create opportunities for volunteers to interact outside of serving?
Are volunteers held accountable for their actions? Do you check in with volunteers who no-show or show up late? Or do you “let it slide”? Are volunteers equipped to trade with each other if they’ll be out?
Does your ministry challenge the spiritual growth of volunteers? Do you provide opportunities for them to sharpen one another?
So many questions. I’d like to hear your thoughts and answers. A healthy ministry culture will attract and retain volunteers. What’s worked for you?
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